Business Support (m/f) – GAP Aftermarket Europe & Central Asia


Wed, 16 Nov 2016 06:19:05 GMT


Broad Function:

Based in Cologne, you will support the sales service engineers in the Region under direction of the Business Line Manager Aftermarket Europe & Central Asia.

Principal Responsibilities

Administration of all in- and outbound order processes·Sales and customer support by phone and mail·Order handling·Standard quotations ·Follow up of ongoing requests and order tracking ·Clarification of technical questions·Data administration·Close cooperation with sales service engineers as well as aftermarket departments·Implementation and optimization of processes ·Ensure that commitments are hold and the customer is always informed timely

Qualification Requirements and Necessary Skills:

·Degree in a commercial profession or business administration, alternatively technical degree with proven commercial experience·Experienced in a back office support environment, particularly in order handling and internal sales within the Gas and Process market·Highly developed sales awareness and customer orientation·Good understanding of technical context·Fluent in English and German, additional language skills are a plus·Used to work in a high pressure environment dealing with obstacles·Capable of creative, out-of-the-box thinking, willing to pursue new ideas·Very good communication and organizational skills·Good team player, willing to cooperate with other departments

Company presentation

Gas and Process is part of the Atlas Copco Compressor Technique Business Area. This division specialized in Gas and Process products is part of the Atlas Copco Compressor Technique Business Area. This division specializes in developing, manufacturing and selling large customized gas & process compressors and turboexpanders including the associated products and aftermarket. The products are applied world-wide in oil and gas areas, chemical and petrochemical industry and the energy business. They are also applied in industries producing gas via air separation. The division is headquartered in Cologne, Germany, with main production facilities in Germany, USA (East- and West Coast), India and China.

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