Account Manager

Miovision

Wed, 09 Nov 2016 20:27:07 GMT


Description

Miovision Technologies, based in Ontario, Canada. We are an innovative and successful software company that develops intelligent solutions to address the challenges facing today’s global transportation networks.

We are looking for a highly motivated and driven Account Manager to join our Miovision team. This is a great opportunity to challenge yourself in the tech industry with a dynamic team environment where you will be empowered to make your mark. Your role is to support our Miovision team in our Cologne, Germany office.

What you’ll do:
---------------------

  • Account Management (70%)
  • Targeting accounts to improve adoption and increase customer service billings
  • Enhancing and maintain customer satisfaction through customer meetings and issue resolution.
  • Producing regular and accurate usage forecasts
  • Identifying, qualifying and engaging the sales team on inbound/outbound sales opportunities
  • Engaging other internal functions to improve customer experience
  • Responsible for localization of products and documentation into German
  • Other duties as assigned, ie. working with internal groups to identify new growth opportunities
  • Finance Operations (15%)
  • Support budgeting and bookkeeping procedures
  • Working with the EMEA Sales Team to process sales orders
  • Support correct roll out of monthly billing
  • Liaison with the Canadian finance team to provide support with financial reconciliation tasks as required
  • Assist customer support to resolve finance related inquiries
  • Office Administration (15%)
  • Coordinate and oversee all office activities and operations to secure efficiency and compliance to company policies
  • Manage phone calls and correspondence (emails, letters, packages etc.)
  • Create and update records and databases with personnel, financial and other data
  • Monitor stocks of office supplies and place orders when necessary
  • Respond to internal ad-hoc requests and special requests in a professional and timely manner
Requirements
------------

  • 3 - 5 Years of experience
  • Self motivated and proactive individual with passion for success
  • German native speaker with excellent verbal and written communication skills in English
  • Spoken and written fluency in French
  • Outstanding organizational skills and ability to act independently without supervision
  • Teamwork and ability to interact with a multicultural team
  • Knowledge of MS Office and other office management tools as well as interest to learn and master new tools
  • Manage competing priorities & deadlines
  • Problem solver
  • Additional languages an asset
Miovision Offers
----------------

  • Flat hierarchies and a nice working atmosphere
  • International multicultural working environment
  • Flexible working hours
  • Training and development program
Please send us your application consisting of a full CV and a covering letter in English describing briefly how your profile meets the criteria outlined in this job description via email to Mr. Gaetano Cuciuffo at gcuciuffo@miovision.com

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